PRIVACY POLICY

A Legal Disclaimer

1. Introduction

Welcome to Hextar World at Empire City. We value your privacy and are committed to protecting your personal data in compliance with Malaysia’s Personal Data Protection Act (PDPA) 2010. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect
We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, mailing address.

  • Technical Data: IP address, browser type, device information, cookies.

  • Transactional Data: Payment details, billing information.

  • Marketing & Communication Data: Preferences for receiving marketing materials.

3. How We Collect Your Information
We collect your personal data through:

  • Direct interactions: When you fill out forms, subscribe to newsletters, or contact us.

  • Automated technologies: Cookies, log files, and analytics tracking when you browse our site.

  • Third-party sources: Social media platforms, payment service providers.

4. How We Use Your Information
We use your data to:

  • Provide and manage our services.

  • Process payments and transactions.

  • Improve our website and user experience.

  • Communicate with you regarding promotions, updates, and support.

  • Comply with legal and regulatory obligations.

5. Disclosure of Your Information
We do not sell or trade your personal data. However, we may share it with:

  • Service Providers: Payment processors, IT support, and marketing agencies.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Partners: In case of a merger, acquisition, or business restructuring.

6. Data Security & Retention
We implement strict security measures to protect your personal data. Your data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights Under PDPA 2010
Under Malaysian law, you have the right to:

  • Access and update your personal data.

  • Withdraw consent for data processing.

  • Request deletion or restriction of your data.

  • Lodge a complaint with the Personal Data Protection Commissioner if your rights are violated.

8. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and track usage data. You can manage cookie preferences through your browser settings.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies before providing any personal data.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.